All Systems Operational

About This Site

If you are having trouble, please email support@casemark.com and we can help you directly.

Uptime over the past 90 days. View historical uptime.
CaseMark Workflow Operational
90 days ago
99.98 % uptime
Today
CaseMark API Operational
90 days ago
100.0 % uptime
Today
Vision OCR ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 10, 2025

No incidents reported today.

Oct 9, 2025
Intermittent Service Disruptions
Resolved - This incident has been resolved.
Oct 9, 13:30 PDT
Update - We've resolved the issue that was causing intermittent system access problems. Please accept our apologies for the service disruption this morning.
Oct 9, 10:43 PDT
Investigating - We are currently investigating a problem that is causing intermittent service disruptions. You may experiencing a problem logging in or refreshing the page. Our engineers are currently working on resolving the issue.
Oct 9, 10:29 PDT
Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025
LLM Capacity issue, some summaries are failing
Resolved - We've deployed a hotfix that has restored our processing capabilities. Summaries are now completing successfully. Please accept our apologies for this service disruption.
Oct 2, 09:32 PDT
Identified - We are investigating a problem where summaries may fail to complete. We've identified the problem that our upstream LLM processing provider has a capacity problem and we are currently working to resolve the problem.
Oct 2, 08:54 PDT
Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage