Resolved -
This incident has been resolved in all jobs are processing normally.
Aug 5, 18:22 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 5, 15:14 PDT
Update -
We are continuing to work on a fix for this issue.
Aug 5, 14:48 PDT
Identified -
We've identified an issue where some processing jobs may fail that require an OCR (Optical Character Recognition) step. We have identified the source of the problem and are working on implementing a fix.
Aug 5, 14:47 PDT