We have resolved the processing delays and have increased our processing capacity by 1000% to better handle the increased processing load we are seeing.
Thank you for your patience while we resolved this issue.
Posted Aug 07, 2024 - 20:17 PDT
Update
We are continuing to investigate this issue.
Posted Aug 07, 2024 - 16:08 PDT
Update
We have identified the issue and are working to deploy more capacity.
Posted Aug 07, 2024 - 16:08 PDT
Investigating
We are currently seeing longer than normal processing delays and our Engineering team is working to increase processing capacity.
If you are having trouble, please email support@casemark.com and we can help you directly.